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frequently asked questions

What is Correx & Foam Board ?
How big is A1, A2 A0 sizes?
When will i receive my order?
Can i make change to an order already placed?
What do i do if i never received my order?
I have my own design and only need printing 

WHAT IS CORREX?

Correx is a very lightweight material and is the cheapest. Correx has very good stiffness due to the twin-walled, fluted surface, which makes it the ideal material for short-term outdoor and indoor use.

WHAT IS FOAM BOARD?

Foamboard is a fairly dense material with a smooth finish and it's quite strong. Foamboard is also water proof and can be used both indoors and outdoor. For best results we recommend foamboard.

A0 Size

A0 is our biggest size on hand held selfie frames. Fits 3 people on portrait & 4 people on landscape.

A1 Size

A1 is our standard recommend size on hand held selfie frames. Fits 2 people on portrait & 3 people on landscape

A2 Size

A2 size is our smallest size on hand held selfie frames. Fits 1 person on portrait and 2 people on landscape.

HOW FAST DO YOU PROCESS ORDERS?

All orders (excluding Branding Products) received before 12 Midday (Monday-Friday) will be dispatched to a courier within 3 days. Delivery from courier to address will take 2 to 3 days to urban areas. Rural Areas & High Risk Areas i.e (townships) 5 to 7 working days. High Risk areas will be charged R60 extra on top of the delivery fee if an alternative delivery address can't be provided.

CAN I TRACK MY ORDER?

All shipments include a tracking number, allowing you to track your order directly from the courier website. We also insure all our shipments, so you're completely covered.

CAN I COLLECT MY ORDER?

Yes you can come collect your order at our office in Pretoria East Murrayfield (Monday-Friday) only.

updating existing order

Yes all orders can be updated provided that we're notified within 24 hours of placing the order.

order not received

If you haven't received your order within 7 days of placing the order, you can send us and email to info@nkabographics with your order number.

printing

You can send us a print ready file in PDF or JPG format in CMYK color format.
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